About KHAR Cafe Tracker
The team has come to the conclusion that we all share the same issues that have been ongoing regarding our nearby cafe, KHAR Cafe. The team decided to try to investigate and solve issues at the KHAR Cafe and overall improve the experience not just for the team, but all students of UPSI.
Problems Identified
Unknown Order
- Student does not hear their nickname being called.
- Possibility that the students’ nicknames are the same.
- This will be an issue if the paper is lost.
Inconsistent Turns
Students are angered to see other students who order after you get their order complete first. This may be an issue on the store owner's side regarding their flawed order management.
Slow Pace
Students have to wait for a long time to get their order (Average 15-20 min).
No Store Insight / Reviews
Students do not know if the shop is currently open or closed without going there. They also can't see basic menu items or prices.
Our Objectives
Digital Order System
To create a systematic order system to organize incoming food orders.
Unique Identification
To create a unique ID for every order for easier tracking.
Order Status Notifications
To implement a status update system (Ordered -> Done) viewable by students.
Rating System
To implement a rating system for students to give feedback.